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Privacy Policy

Privacy Statement – Dtyped

Dtyped B.V. (hereinafter: Dtyped) values privacy and handles personal data with care. This Privacy Statement explains how we collect and process personal data. Our Cookie Policy explains how and why we use cookies.

Contact Information

Phone number: 06-41239092
Email address: hello@dtyped.com


When Does This Privacy Statement Apply?

This privacy statement applies to all personal data we process on behalf of our clients, which is necessary for providing our expertise and services, or when you use one of our websites.


Why and for What Purposes Do We Use Personal Data?

Personal data may only be processed for specific, explicitly described, and justified purposes. Dtyped processes personal data for the following purposes:

How Long Do We Retain Data?

Dtyped does not retain data longer than strictly necessary. If you have any questions about this, please contact hello@dtyped.com.


Categories of Personal Data and Their Purpose

Requesting and Sending Quotations

Personal Data: Name, email address, phone number, company name
Purpose:

    • You can request a quote through our website or other communication channels. We use this data to prepare and send the quotation.
    • We also store this data in our records to track leads, opportunities, and orders to assist you as efficiently as possible.
    • If you become our customer after requesting a quote, we are legally required to retain your data for the duration of the client relationship and seven years thereafter.

Communication via Chat, Phone, or Email

Personal Data: Name, email address, phone number
Purpose:

    • We use your data to respond to your inquiries, communicate further, and send necessary information.
    • Phone numbers used for reporting issues are stored for a maximum of one month after contract termination.
    • Other data is retained for up to seven years if it is relevant for tax purposes.

Job Applications at Dtyped

Personal Data: Name, address, CV, motivation letter, transcripts, diplomas, references
Purpose:

    • You can apply for open vacancies via our website or submit an open application through various communication channels.
    • Part of the recruitment process may include checking publicly available online information (e.g., social media profiles).
    • Data is retained for the duration of the recruitment process and up to four weeks afterward. With your consent, we may retain your data for up to a year to contact you about future vacancies.

Sending Newsletters, Reports, or Publications

Personal Data: Name, company name, email address
Purpose:

    • You can download reports or publications from our website and subscribe to our newsletter.
    • We use your data to provide the requested reports and for commercial purposes, such as informing you about our services via newsletters.
    • Data is retained as long as you remain subscribed. Upon unsubscription, your data will be stored for up to one year.

Order Processing and Service Delivery

Personal Data: Name, email address, contact details
Purpose:

    • Your personal data is used to process orders and deliver services (e.g., updating you on service status, providing hardware, backups, and support).
    • Some customer data is stored for the duration of the client relationship and seven years thereafter due to legal tax retention requirements.

Customer Surveys

Personal Data: Name, email address
Purpose:

    • We may contact you for short surveys to improve our services.
    • Data is retained for up to one year after the end of the contract.

Maintaining Contractual Relationships

Personal Data: Name, email address
Purpose:

    • Data is used for managing contractual rights and obligations, invoicing, tracking licenses, and fulfilling legal administrative obligations.
    • Retained for the duration of the contract and seven years thereafter, as required by law.

Access to Physical Locations & Security Camera Surveillance

Personal Data: Name, email address
Purpose:

    • Some physical locations (offices, data centers) require access registration.
    • Visitor logs are retained for three days, and security footage is kept for up to four weeks, unless needed for legal purposes.

Press Communications

Personal Data: Name, email address
Purpose:

    • Journalists may be added to our newsfeed with consent.
    • Data is stored as long as the journalist remains subscribed.

Organizing Events/Activities

Personal Data: Name, email address, company name
Purpose:

    • We organize events where attendees must register.
    • Data is used to grant access to the event and may be used for future commercial follow-ups.
    • Retained as long as you remain subscribed to related communications; deleted one year after unsubscribing.

Do We Share Your Personal Data With Third Parties?

  • We handle your personal data confidentially. However, in some cases, we may share data with third parties for the purposes mentioned above.
  • This includes debt collection agencies, application providers, our accountant, and legal advisors.
  • We will not share your data unless legally required (e.g., if requested by law enforcement).
  • If data is transferred outside the European Economic Area (EEA) to a country without adequate protection, we will ensure appropriate safeguards, such as EU standard contractual clauses.

Profiling and Cookies

  • We may combine data from different sources (e.g., contact form data and website browsing behavior) to personalize your experience and show relevant content.
  • We use cookies for this purpose.
  • When you visit our website for the first time, you will receive a cookie notification and be asked for consent.
  • For more details, see our Cookie Policy.

How Do We Secure Your Personal Data?

  • We take appropriate security measures to prevent misuse and unauthorized access to personal data.
  • Access to data is restricted to necessary personnel, and security measures are regularly reviewed.

Third-Party Websites

  • This privacy statement does not apply to third-party websites linked to ours.
  • We cannot guarantee how these websites handle your data, so always read their privacy statements.

Your Rights

You have the following rights regarding your personal data:

  1. Right of access – You can request access to your personal data.
  2. Right to rectification – You can correct or supplement incorrect/incomplete data.
  3. Right to object – You can object to data processing and direct marketing.
  4. Right to erasure – You can request deletion of your data.
  5. Right to data portability – If technically possible, you can request your data to be transferred to a third party.
  6. Right to restriction – You can request a temporary restriction on processing your data.

You can withdraw consent at any time. To exercise your rights, email hello@dtyped.com. We will respond within one month unless the request is complex.


How Can You Contact Us?

If you have any questions regarding this privacy statement, contact us at hello@dtyped.com.

If we cannot resolve your concerns, you have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).


Changes to This Privacy Statement

We may update this statement from time to time. Changes will be posted on our website, so please check regularly.

Last updated: 24-02-2025.